🛡️ Common Solutions
🔁 Bridge transaction pending / stuck?
Check BaseScan for confirmation. Bridging between Ethereum and Base can take 10-20 mins during congestion. Ensure you used the official Base bridge.
📉 Missing funds after swap on DEX
Verify token contract address. Add missing token manually via 'Import Token' using contract from BaseScan. If swap failed, funds will reflect after refund.
🔐 Wallet not showing correct balance
Reset wallet cache or reconnect with WalletConnect. Use RPC: https://mainnet.base.org. Ensure you are on Base mainnet network.
📱 Lost device / recovery phrase help
Base Wallet never stores seed phrases. If you lost your 12/24 words, recovery is impossible. Never share phrase online — support never asks.
⚠️ Security Alert: Base Wallet employees will never DM you first. Never share private keys or seed. Report scams to official support.